FAQ-SUPER ARMOR

QUESTION01

How do I properly maintain and store my firefighting suit?

Proper maintenance includes regular inspections, cleaning, and storage in a well-ventilated, dry place away from direct sunlight. Detailed care instructions are often provided by the manufacturer. Please click READ MORE for more detailed information.

QUESTION02

Can firefighting suit be cleaned?

Yes, firefighting suit can and should be cleaned regularly. Cleaning helps remove contaminants and maintain the integrity of the protective materials. However, it should be cleaned using manufacturer-approved methods to avoid damage. Please click READ MORE for more detailed information.

QUESTION03

How often should firefighting suit be inspected and replaced?

Firefighting suit should undergo routine inspections and advance inspections twice a year according to manufacturer recommendations. Damaged or heavily worn gear should be replaced promptly to ensure firefighter safety. Please click READ MORE for more detailed information.

QUESTION04

Can firefighting suit be repaired if damaged?

Yes, some damages to firefighting suit can be repaired, but it should only be done by qualified professionals or according to manufacturer guidelines. Minor repairs may include patching or stitching, but heavily damaged gear should be replaced.

Please note that specific guidelines and regulations regarding firefighting gear can vary by region and organization, so it's important to consult local authorities and manufacturers for the most accurate and up-to-date information regarding its use and maintenance.
Please click READ MORE for more detailed information.

QUESTION05

What standards do firefighting suits need to meet?

Firefighting suits must adhere to specific standards, depending on the region and application. Common standards include NFPA 1971 (USA), EN469 (Europe), and AS/NZS 4967 (Australia/New Zealand). Compliance with these standards ensures the suits' performance and safety.

QUESTION06

Why don't we provide a set price list?

While we understand the request for a price list, it is important that to note that our pricing structure is flexible and adjustable based on various factors, including the quantity of orders, customization requirements, and specific product specifications. We believe in providing competitive pricing tailored to each customer's needs and order volume. As a result, we do not have a set price list for our products. To better assist you and your customers, we would appreciate more information about the specific products you are interested in. This will allow us to provide you with accurate pricing information based on the quantities and specifications required.

QUESTION07

What’s the difference between KANOX and MAZIC?

KANOX inherently fire resistant fabrics having better strength could be applied to heavy duty garments, for example, structural firefighting suit, wildland firefighting suit, anti-riot suit, etc. MAZIC inherently fire resistant fabrics are comfortable and qualified for performance. They are ideal for the work environments requiring basic protection against flame and heat.

QUESTION08

How long is your production lead-time?

When the materials are ready, generally we could output sample suits in 5~10 working days. For the quantity up to 1500 sets firefighting suits, it may take 40~75 working days, but subject to the production schedule.

QUESTION09

Which model of SUPER ARMOR Firefighting Suit meets my demand?

All models of Super Armor Firefighting Suits outperform requirements of EN469 Level 2. So the performance won't be your major concern while considering Super Armor. Therefore,

If you are a price-oriented, Super Armor REV series will be the best choice.

If you are looking for high level of specification, Super Armor PREMIUM series will surely satisfy you.

If you pursue high level of specification and fancy looking, Super Armor GUARDIAN series will fulfill you more imagination.

QUESTION10

What are the key features of a high-quality firefighting suit?

A high-quality firefighting suit should have excellent thermal protection, flame resistance, durability, breathability, and flexibility to ensure the safety and comfort of firefighters. It should meet or exceed relevant safety standards and regulations.

Q10

QUESTION11

Can firefighting suits be customized for specific requirements?

Yes, firefighting suits can be customized to meet specific requirements with SUPER ARMOR®. This can include custom sizing, color options, reflective markings, and additional features based on the needs of the firefighting organization or individual firefighter.

Q11

QUESTION12

Are SUPER ARMOR® firefighting suits certified or tested for safety standards?

SUPER ARMOR® are dedicated to protecting users with the greatest level of personal safety. The materials and garments complying European Standards such as EN469, EN11612, EN15384 provide the utmost protection for users' various tasks. Besides, wearer's comfort is also one of our priority aspects for design. Our goal is customer satisfaction by not only providing excellent personal protection, but also giving a lightweight, ergonomic, comfortable suit to the wearer.

Q12

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